Data Deletion Policy on Lux

At Lux, your safety is our top priority. We understand that online dating can be both exciting and daunting, which is why we are committed to providing a safe and secure environment for all our users. Here are some essential guidelines and tips to help ensure your safety while using our platform:

1. Profile Security

Your profile is your personal space. We encourage you to keep certain details private. Avoid sharing sensitive information such as:

  • Full name
  • Home address
  • Phone number
  • Financial information

Instead, focus on creating a profile that reflects your interests and personality. This helps you connect with others without compromising your privacy.

2. Communication Etiquette

Effective communication is key to a positive dating experience. Here are some guidelines to follow:

  • Be Respectful: Treat others as you would like to be treated.
  • Report Inappropriate Behavior: If you encounter any harassment or inappropriate messages, please report them to our support team immediately.

3. Meeting in Person

When you decide to meet someone in person, prioritize safety. Here are some tips:

  • Choose a Public Location: Always arrange your first meeting in a public place.
  • Tell Someone: Inform a friend or family member about your plans. Share details such as where you’re going, who you’re meeting, and when you expect to return.
  • Trust Your Instincts: If something doesn’t feel right, don’t hesitate to cancel the meeting.

4. Stay Alert and Aware

Online dating requires a level of caution. Keep the following in mind:

  • Watch for Red Flags: Be wary of users who rush into sharing personal details.
  • Avoid Sharing Financial Information: No legitimate person will ask for money or financial help early in a relationship.

5. Use Lux’s Features Wisely

Take advantage of the features Lux offers to enhance your dating experience:

  • Block and Report: If you feel uncomfortable with any user, don’t hesitate to block them.
  • Privacy Settings: Familiarize yourself with the privacy settings available in your profile.

6. Educate Yourself on Online Dating

Knowledge is power. Take the time to read about online dating safety. Many organizations offer resources and advice on how to navigate the world of online dating effectively.

7. Trust Your Instincts

Always trust your gut feelings. If a conversation or situation makes you uncomfortable, it’s okay to step back or disengage.

8. Contact Our Support Team

If you ever feel unsafe or have concerns regarding your experience on Lux, please reach out to our support team. We are here to help and ensure your experience is as safe and enjoyable as possible.

Data Deletion

At Lux, we prioritize your privacy and are committed to handling your data with care. We provide an easy and transparent process for you to delete your account and remove your data.

How to delete your account

If you wish to delete your account and remove all associated data from our systems, you can do so by following these steps:

  1. Open the Lux app on your device
  2. Go to your profile then tap on “Settings”
  3. Scroll down to the bottom of the page and tap on “Delete Account”
  4. Follow the instructions on the screen to confirm the deletion of your account

Upon completing these steps, your account and personal data will be permanently deleted from our systems. This action is irreversible, so please proceed with caution. For further questions or assistance, please contact us at [email protected]